Mercantile Athletic Club

Vision, Mission Statement & Guiding Principles

VISION

To establish the Mercantile Athletic Club as the club of choice by providing first-class amenities and service excellence. Our success as a Club is founded upon the mutual respect among Members and Staff and the continuing legacy of memorable experiences shared with business associates, family and friends. 

MISSION

We strive to provide consistency of quality across all of our recreational activities including tennis, swimming and fitness, complemented by an exceptional dining and entertainment experience. We continuously look to improve our Member's Experience driven by the responsible management of our long-term vision and plans. Our commitment to our physical facility is matched by the vitality of our Members and Staff who place the highest value on having a warm and friendly membership community.

GUIDING PRINCIPLES

• PRIDE - We will take pride in our Club, its heritage, its modern facilities and world-class services and the friendships it continually inspires.
• HERITAGE - We will remain faithful to the vision we inherited, & uphold its traditions.
• COMMUNITY - We will strive to nurture the bonds of community and friendship within our membership, ensuring that the Club serves an important and meaningful social center for all.
• EXCELLENCE - We will set and uphold standards of excellence in our services, and the professional staff that serves the membership
• INTEGRITY & TRUST - To operate on principles of integrity, and ensure the bonds of trust between the Club and its members.
• SUSTAINABILITY - Not simply being responsible to the members and ourselves, but an obligation to each other to ensure the Club is managed and operated on a fiscally responsible and sustainable basis.